Service packages · CNY
Pre-arrival, in-China and after-discharge support can be purchased separately or combined according to your needs. You do not have to purchase all three stages. Services apply to one agreed hospital admission cycle, not an annual membership.
Case preparation and travel readiness; available as a separate stage.
Per patient, per admission
Hospital and daily-life coordination; choose one airport pickup vehicle option.
Per patient, per admission
Return-travel coordination and communication for 15 days after discharge.
Per patient, per admission
These examples are not required bundles. Purchase any stage separately or combine the stages you need. For in-China support, choose either a 5-seat car or a business vehicle for airport pickup; only that stage's price changes, not the service allowances.
| Service combination | 5-seat car pickup | Business vehicle pickup |
|---|---|---|
| All three stagesPre-arrival, during the stay and after discharge. | CNY7,640 | CNY7,790 |
| In-China + after dischargeTwo selected stages, without pre-arrival support. | CNY4,760 | CNY4,910 |
Prices are in Chinese yuan (CNY), per patient and per hospital admission cycle. Confirm the staff arrangements, language coverage, dates, payment and cancellation terms in writing before payment. Included services are not charged twice; additional services require an agreed quote. We coordinate care; licensed clinicians provide assessment and medical advice.
Focused preparation for lymphoma, relapsed or refractory disease, and Guangdong or Guangzhou specialist discussion.
Appointment preparation, hospital steps, and reminders for the next communication or review.
Communication support when reassessment suggests that a surgical pathway may be discussed with appropriate teams.
These modules are not automatically included in the admission packages; scope and any additional fee are agreed separately in writing. They are coordination and advisory services, not treatment commitments. Clinical decisions remain with licensed physicians and receiving institutions.
Before you decide
A few practical answers before your first enquiry.
Yes. Begin by email or WhatsApp. After initial contact, we confirm what records are needed and whether specialist or hospital communication is appropriate.
You can still make an initial enquiry. We help identify missing documents; the receiving clinical team decides whether the available material is sufficient for review.
Yes. Please tell us your relationship to the patient. We confirm authorization before sharing or coordinating sensitive medical records.
Only the services listed in the stages you purchase are included. The pre-arrival stage includes one online specialist consultation with Indonesian interpretation; transport is included as listed in the in-China stage. Hours, dates, staffing and language arrangements are confirmed in the written service agreement. Other medical consultations, hospital care, tests, medicines, treatment, surgery, emergency services, accommodation, meals, flights, visa fees, airport drop-off and services beyond the stated allowances. Additional fees must be confirmed before the added service begins.
No. Licensed clinicians and receiving institutions decide eligibility, acceptance, treatment, and research enrollment. We help with preparation and communication.
The after-discharge package covers insurer documentation, return-travel coordination and communication for 15 days after discharge. It is not an insurance policy and does not guarantee reimbursement. Clinical follow-up advice remains the treating team's responsibility.
Each stage can be purchased separately or combined with others. For a subsequent hospital admission, select and purchase only the stages you need for that new cycle, with newly agreed dates and service allowances. This is not year-round or unlimited care.
Here for your next step
Tell us where you are and what support your family needs. We will discuss the appropriate records and contact channel with you before you send a full medical file.
Please do not send passport copies or a full medical file in your first message. Contact local emergency services for urgent medical help.